63 php1 Privacy Policy

1. Introduction

63 php1 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the 63 php1 online casino platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use our services.

By registering an account on 63 php1 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the 63 php1 platform.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of 63 php1.

2. Data Controller

63 php1 acts as the data controller for personal information collected through the platform. As data controller, 63 php1 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection laws.

If you have any questions or concerns about how your personal data is handled, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3. Information We Collect

63 php1 collects personal information from you in the following ways:

3.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, email address, Philippine mobile number, and chosen username when you create a 63 php1 account.
• Identity verification (KYC) data: Government-issued photo ID (e.g., Philippine passport, driver's license, PhilSys National ID, SSS ID), proof of address, and selfie verification images, collected when required for account verification or withdrawal processing.
• Financial data: GCash account details, PayMaya/Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details used for deposits and withdrawals. Note: 63 php1 does not store full card numbers — payment data is handled by certified payment processors.
• Communication data: Messages, emails, and live chat transcripts exchanged with the 63 php1 support team.
• Responsible gaming data: Self-exclusion requests, deposit limit settings, and cooling-off period preferences.

3.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, session duration, betting history, login timestamps, and navigation patterns within the 63 php1 platform.
• Location data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
• Cookie data: Information collected through cookies and similar tracking technologies as described in Section 8.

4. How We Use Your Personal Data

63 php1 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your 63 php1 player account, including processing your registration, verifying your identity, and enabling you to log in securely.
• Service delivery: To provide access to games, process deposits and withdrawals, credit bonuses, and deliver the full range of 63 php1 platform features.
• Regulatory compliance: To fulfill our obligations under PAGCOR regulations, including age verification (21+), KYC identity checks, and anti-money laundering (AML) reporting requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 Filipino support team.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Platform improvement: To analyze usage patterns, conduct internal research, and improve the performance, features, and user experience of the 63 php1 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where we have a legitimate interest, and always subject to your right to opt out.
• Legal obligations: To comply with applicable Philippine laws, respond to lawful requests from regulatory authorities, and enforce our Terms & Conditions.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 63 php1 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your 63 php1 account, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other applicable Philippine legal requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

63 php1 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment processors: Your financial data is shared with certified payment service providers (GCash, Maya, and banking partners) solely for the purpose of processing your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Identity verification providers: KYC data may be shared with accredited identity verification service providers to fulfill our regulatory obligations. These providers process your data only as instructed by 63 php1.
• Game suppliers: Certain gameplay data (such as bet amounts and game session identifiers) is shared with our certified third-party game suppliers to deliver game content and resolve disputes.
• Regulatory authorities: 63 php1 may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities when required by law or in response to a lawful order.
• Law enforcement: We may disclose personal data to law enforcement agencies where required by applicable law or where we believe disclosure is necessary to prevent fraud, protect the safety of users, or enforce our Terms & Conditions.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 63 php1's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom 63 php1 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than those specified by 63 php1.

7. Data Retention

63 php1 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for up to three (3) years from the date of the interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of consent.

When personal data is no longer required, 63 php1 will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Cookies & Tracking Technologies

63 php1 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in to your 63 php1 account and security cookies that help protect against fraudulent activity. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations.
• Analytics cookies: Used to collect anonymized data about how users interact with the 63 php1 platform, including pages visited, session duration, and navigation paths. This data helps us improve platform performance and user experience.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies are only placed with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 63 php1 platform. For more information on managing cookies, refer to your browser's help documentation.

9. Data Security

63 php1 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 63 php1 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized 63 php1 personnel can access personal data, on a need-to-know basis.
• Regular security assessments, vulnerability testing, and penetration testing of the platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access.
• Incident response procedures to detect, contain, and report data breaches in accordance with the requirements of the National Privacy Commission.

While 63 php1 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 63 php1 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 63 php1:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data that 63 php1 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held by 63 php1. You may update certain account details directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data protection rights have been violated.

To exercise any of these rights, please contact the 63 php1 Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act.

11. Children's Privacy

The 63 php1 platform is strictly intended for individuals who are at least 21 years of age, in compliance with PAGCOR regulations governing online gambling in the Philippines. 63 php1 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 63 php1 platform, please contact our support team immediately.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.

12. International Data Transfers

63 php1 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game suppliers operating in other jurisdictions.

Where such transfers occur, 63 php1 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require the recipient to maintain standards equivalent to those required under the Philippine Data Privacy Act of 2012.

By using the 63 php1 platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

13. Updates to This Privacy Policy

63 php1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The date of the most recent revision is displayed at the top of this page.

Where changes are material, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect. Your continued use of the 63 php1 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 63 php1 protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 63 php1, please contact our Data Protection Officer:

• Live Chat: Available 24/7 through the 63 php1 platform after logging in to your account.
• Email: [email protected]
• Data Protection Officer Email: [email protected]

We aim to acknowledge all privacy-related inquiries within 48 hours and to provide a full response within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC).